Q1: Where can we find more information about the traction machine used in SURAPID elevators?

A: You can refer to our traction machine brochure, which contains various types of traction machines as well as data such as load capacity and power.

Q2: What control system does the SURAPID elevator use? And what should I do if I don’t know how to debug (commission) it

A:Use an control system provided by OPTIMAX (Another brand of our group),named SMART.Adopts a special VVVF system and a modular full computer design structure.If you have commissioned OTIS or XIZI elevators, you will find this system familiar. Of course, if you don't have relevant experience, we can also provide remote guidance or dispatch engineers for on-site commissioning.

Q3: We need to carry out an old elevator modernization and renovation project. I can learn more about the relevant parts information for SURAPID.

A: For detailed information, please refer to ourElevator parts brochure.

• Full digital control (rich functions,intelligent control, low noise)

• Energy-saving traction machine(no need excitation, boast a low starting current,high drive efficiency and a more reasonable structure)

• Efficient Permanent magnet variable frequency door operator:( a compact structure, energy conservation,environmental protection,reliable operation,easy installation, low noise.etc)

• Personalized decoration:( based on your architectural styles and installation environment, SURAPID gives full play to their characteristics to offer exclusive elevator decoration for you)